Shipping

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.

Order fulfillment will require approximately:

  • 1-2 weeks (< 15 items)
  • 2-4 weeks (15+ items) 

 

    Shipping

      All items are shipped directly from Brisbane, Australia. It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
      • Domestic shipping orders sent via Australia Post
        • 1-2 business days (express).
        • 3-5 business days (standard).
          • Standard delivery is $8.0
          • Express delivery is $15.0
      • International shipping orders sent via DHL or UPS  5-7 BUSINESS DAYS.
        • Express Delivery is AU$24.0 flat rate for all orders less than 20 items.
        • Standard Delivery is AU$15.0 flat rate for more than 20 items.

                Note:

      • Express international shipping can only be delivered to a street address. We do not ship via express to PO boxes. We suggest that you provide us with your phone number so that we may relay this to the shipping company.
      • For domestic shipping by Australia Post, in the event that nobody is home to receive the order upon delivery, a card and phone number will be left for you to call and arrange a more convenient delivery day/time.
      •  International Tracking: The necessary details required to track your international shipping order will be provided to you via email subsequent to receiving payment.

            Order Tracking : AUS Posthttps://m.auspost.com.au/view/tracking

                                         DHLhttp://www.dhl.com/en.html

                                         UPS : https://www.ups.com/

       

      Taxes and Duties

      Product and shipping price quotes DO NOT included your country's import taxes and duties which may be applicable to your shipment upon arrival. We suggest you contact your local customs office for clarification on import duties.  Where applicable you may check (indicative) duty prices online using the following website: http://www.dutycalculator.com.

      Search